Terms of use.Plain terms for the website and the service.

1. What Quadratic does

Quadratic helps Australian workers prepare a written response to documents from their employer — most often a Performance Improvement Plan, a show-cause letter, or an allegation letter. Your response is drafted, verified against the Fair Work Act and Fair Work Commission decisions, tested for how a hostile employer could read it, and independently reviewed as a whole. The output is a downloadable .docx document for your own use. See the How it works page for more detail.

2. What Quadratic is not

Quadratic is not a law firm. Nothing produced by Quadratic is legal advice, and using Quadratic does not create a lawyer–client relationship.

Quadratic is not a substitute for a lawyer, union representative, migration adviser, professional-registration adviser, financial adviser, mental-health support, or emergency services. If your matter is urgent, complex, or carries serious consequences — for example a visa, professional registration, criminal allegation, safety issue, or a matter likely to reach the Fair Work Commission — please seek appropriate professional advice or contact your union or a community legal centre.

Quadratic does not guarantee any specific outcome, including any response from your employer, any settlement, reinstatement, tribunal result, visa decision, or professional-registration decision. Outcomes depend on the facts of your matter, the conduct of other parties, and decisions that Quadratic does not control.

3. Private pilot access

Quadratic is currently in a private pilot. You can browse this website without an invitation, but generating a response document requires pilot access. Self-serve document generation is not open to the public during the pilot.

We may grant, limit, suspend, or withdraw pilot access — for example to manage capacity, to investigate a suspected breach of these terms, or for safety, security, or legal reasons. Where reasonable, we will let you know. To request pilot access, see the private pilot request page.

4. Payment

We do not currently charge for use of Quadratic. Payment is intentionally disabled during the private pilot, and no charge is made through this site.

The price we currently plan to charge once paid public access opens is a flat A$199 per response document. We may revise that price before paid public access opens. If we introduce paid plans, we will let you know before any charge and will require a fresh, active step from you. You will not be automatically enrolled in a paid plan.

Refund, billing, and cancellation arrangements will be published before paid public access opens. Those arrangements will operate alongside your rights under the Australian Consumer Law.

5. Your documents and personal information

To prepare a response, Quadratic needs information from you — typically the document you have received from your employer, factual context about your situation, and contact details.

Your uploads and personal information are handled in accordance with the Australian Privacy Principles and as described on our Trust page. That page sets out what is collected, how it is processed (including transmission to third-party AI providers), how long it is kept (up to 90 days from processing during the pilot, then permanently deleted), and how it is protected. Please read it before submitting anything.

You will be asked to actively confirm your consent to that processing before any document is processed. Quadratic does not use your uploaded documents to train AI models.

6. AI-assisted output

Quadratic uses AI models from third-party providers to produce and review your response. AI systems can make mistakes — including factual errors, missed nuance, and incorrect or out-of-date legal references.

The safeguards described on the How it works page are designed to reduce these risks, but they cannot eliminate them. You should read your response carefully and confirm names, dates, facts, attached documents, and any legal references before you use the document.

Every document Quadratic releases to you includes a written disclosure that AI was used to produce it.

7. Your responsibilities

By using Quadratic, you confirm that:

• the information you provide is your own, or you are entitled to provide it for the purpose of preparing this response;
• you will review every response document carefully before submitting it to your employer, to any tribunal, or to any other party;
• you are responsible for deciding whether and how to use, edit, send, or share the document; and
• where your matter is serious, urgent, or beyond the scope of a written response, you will seek appropriate professional advice.

8. Acceptable use

You must not:

• use Quadratic for any unlawful purpose;
• attempt to bypass the private-pilot access controls, the payment gate, or any other access or security mechanism;
• upload malicious files, content designed to disrupt the service, or material you are not authorised to disclose;
• reverse engineer, decompile, scrape, or systematically copy the service, except as expressly permitted by law;
• use Quadratic to harass, threaten, defame, or harm another person, including your employer or a co-worker; or
• use Quadratic to act on behalf of another person without their informed authorisation.

9. Intellectual property

Quadratic — the website, the service, the software, the brand, and associated documentation — is owned by Quadratic or its licensors and is protected by Australian and international intellectual-property law.

You retain ownership of the documents and information you upload, and of the facts in your matter. You grant Quadratic a limited, non-exclusive licence to process your inputs solely to deliver the service to you and to operate and improve the service in line with our Trust page. We do not use your inputs to train AI models.

You are granted permission to use the response document Quadratic produces for your own employment matter.

10. Service availability and changes

Quadratic may change, suspend, or stop part of the service during the private pilot — for example for maintenance, capacity, safety, security, or legal reasons. Where reasonable, we will give notice. The service may from time to time be unavailable, and we do not guarantee uninterrupted access. You can stop using Quadratic at any time.

11. Liability and Australian Consumer Law

To the maximum extent permitted by law, Quadratic is provided on an “as is” basis. We do not warrant that the service will be uninterrupted, error-free, or fit for any particular purpose, and we are not liable for any loss arising from your decision to use, edit, send, or rely on a document the service has produced.

Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law, the Privacy Act 1988, or any other applicable law that cannot lawfully be excluded. Where those rights apply, they prevail over any inconsistent provision in these terms.

12. Changes to these terms

We may update these terms from time to time — for example to reflect changes to the service, to legal requirements, or to the pilot arrangements. The “last updated” date at the top of this page records when this version came into effect. If you continue to use Quadratic after we publish an updated version, you accept the updated terms. If you do not accept them, please stop using the service.

13. Governing law

These terms are governed by the laws of Australia. The Australian Consumer Law and the Australian Privacy Principles apply in addition to anything stated here.

14. Contact and complaints

For privacy or data-handling questions, email privacy@quadraticsystem.com. For general questions, including questions or complaints about these terms or the service, email admin@quadraticsystem.com. For private pilot access, email pilot@quadraticsystem.com or use the private pilot request page.

If you believe a privacy matter has not been resolved, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au. For consumer matters, you can contact your state or territory consumer-affairs office, or the ACCC at accc.gov.au.